Built for Serious Business
Every feature is designed to help you automate phone and web conversations without sacrificing quality or control.
Contextual Intelligence
Your agent knows who it's talking to before the conversation starts. On the web, it reads the current page URL, title, and full DOM structure. On the phone, it recognizes returning callers by number and loads contact notes and past call history. The result: every interaction starts with context, not cold qualifying questions.
- ✓Web: reads page URL, title, structure, and content
- ✓Phone: recognizes callers, loads history and notes
- ✓Adapts tone and recommendations in real time
- ✓Context depth scales from Growth to Business plans
Voice + Text Widget
One embedded widget that handles both voice and text. Visitors choose how they want to communicate. Voice-first by default with a 'Can't talk?' fallback to text chat. The same AI agent handles both modes seamlessly within a single session.
- ✓Voice and text in a single widget
- ✓Voice-first with seamless text fallback
- ✓Same agent, same context, both modes
- ✓Embed on any page with one script tag
Autonomous Agent Actions
Your AI agent doesn't just answer questions - it takes action. On Pro+ plans, the agent can fill forms, click buttons, navigate to pages, and highlight elements on the visitor's screen. Human-in-the-loop by design: the agent announces what it's about to do and asks for confirmation before submitting anything.
- ✓Fill forms, click buttons, navigate pages
- ✓Highlight elements to guide visitors visually
- ✓Confirms before any submission or payment
- ✓Available on Pro and Business plans
Google Calendar Integration
Your AI agent checks real-time availability and books appointments directly on your Google Calendar. No third-party scheduling tool, no back-and-forth emails. Callers and visitors get booked in seconds.
- ✓Real-time availability checking
- ✓Direct calendar booking during calls or chats
- ✓No third-party scheduling tool needed
- ✓Available on Pro and Business plans
Intelligent Voice Engine
Natural phone conversations with context retention across the entire call. It understands interruptions, handles tangents gracefully, and steers conversations toward your business goals.
- ✓Multi-turn context retention
- ✓Interruption handling
- ✓Goal-oriented conversation flows
Agent: We have three plans, starting at $29/mo...
Knowledge Base
Train your agents with everything they need to know - website content, product docs, FAQs, and custom text. Create knowledge sources once and share them across multiple agents. Update a source and every linked agent learns instantly.
- ✓4 source types: Website, Document, Text, FAQ
- ✓Share knowledge across multiple agents
- ✓Update once - all linked agents learn instantly
- ✓Combine multiple sources per agent
Automatic Website Scanning
Just paste your website URL and Vocade automatically crawls your entire site, extracting product info, pricing, FAQs, and company details. Your agent is ready to answer any question from day one - no manual data entry required.
- ✓One-click website scanning
- ✓Discovers and follows all internal pages
- ✓Auto-extracts pricing, FAQs & product info
- ✓Edit extracted content before saving
Voice Gallery
Choose from 150+ natural-sounding voices or clone your own with 5-15 seconds of audio. Give your AI agent your brand's exact voice for a truly unique caller experience.
- ✓150+ natural voices
- ✓Instant voice cloning
- ✓15 languages & accents
- ✓One-click voice switching
Real-Time Transcription
Every call is transcribed in real-time with speaker labels. Search through your entire call history, filter by keywords, and export transcripts for compliance or training.
- ✓Live call transcripts
- ✓Speaker diarization
- ✓Full-text search across history
Smart Call Routing
Your AI agent knows when to transfer to a human. It provides a whisper briefing to your team before connecting the caller, ensuring warm handoffs every time.
- ✓Warm transfers with context
- ✓Whisper briefings for agents
- ✓Configurable fallback rules
Enterprise Security
The widget runs in an isolated Shadow DOM sandbox with strict CSP headers. Your agent can see page structure but never reads existing form values or passwords. GDPR-ready with full data controls.
- ✓Shadow DOM isolation
- ✓CSP headers enforced
- ✓Never reads form values or passwords
- ✓GDPR-ready data controls
Analytics Dashboard
Track every metric that matters: call volume, duration, outcomes, sentiment scores, and agent performance. Identify trends, spot issues, and optimize your phone operations.
- ✓Real-time call metrics
- ✓Sentiment analysis
- ✓Performance leaderboards
Smart Contact Management
Contacts are auto-created when callers interact with your agents, or add them manually to pre-load your existing customers. Add notes like 'VIP client, prefers Spanish' and your agent knows that context before the caller even speaks.
- ✓Auto-created during calls + manual creation
- ✓Contact notes injected into agent context
- ✓Edit contacts to fix details or add context
- ✓Search by name, phone, email, or company
Guided Setup Experience
Every configuration field comes with helpful tooltips explaining exactly what to enter and how your agent will use it. New users can set up a fully functional AI agent in minutes without reading documentation.
- ✓Contextual help on every field
- ✓Best-practice suggestions built in
- ✓No documentation required
- ✓Agent-specific vs shared knowledge guidance
Webhook & API
Integrate Vocade into your existing stack with real-time webhooks and a comprehensive REST API. Trigger workflows, sync data, and build custom experiences.
- ✓Real-time event webhooks
- ✓Full REST API
- ✓Custom integration support
Ready to See These Features in Action?
Start your 14-day free trial. No credit card required.
Start Free Trial